Responsible Gaming at oklv3

Section 1

Age Restriction Policy

oklv3 enforces a minimum age requirement of 21 years for all registered players. This requirement applies to every player regardless of their location within Bangladesh — whether they are playing from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh. All new registrations are subject to age verification checks, and accounts where the player's age cannot be confirmed will be suspended until the required documentation is submitted and verified.

If oklv3 has reasonable grounds to suspect that a registered player is under the age of 21, the account will be immediately suspended pending age verification. Any winnings accrued during the period under investigation may be withheld until verification is completed satisfactorily. oklv3 may request a copy of a government-issued National ID card, passport, or birth certificate to confirm a player's age.

Section 2

Deposit Limits

Setting a deposit limit is one of the most practical steps you can take to keep your gaming within a comfortable budget. oklv3 allows all registered players to set their own deposit limits directly through their account settings. The following limit types are available:

• Daily Limit — Caps the total amount you can deposit within any single 24-hour period. Applied from the moment of activation.
• Weekly Limit — Caps total deposits over a rolling 7-day window, giving you a broader view of your spending pattern across the week.
• Monthly Limit — Caps total deposits over a 30-day rolling period. Ideal for players who prefer to budget at a monthly level.

Deposit limits take effect immediately when set or when reduced. If you request an increase to a deposit limit, a mandatory 24-hour cooling-off period applies before the higher limit becomes active. This delay is intentional — it gives you time to reflect before increasing your spending capacity.

Section 3

Session Time-Out

Sometimes you just need a short break. oklv3's session time-out feature lets you temporarily suspend your account for a defined period without closing it permanently. During a time-out, your account is frozen — you cannot log in, place bets, or make deposits. Your account, verified balance, and history are all preserved and will be available once the time-out expires.

• Time-out durations available: 24 hours, 48 hours, 1 week, 2 weeks, or 6 weeks
• A time-out cannot be cancelled early — once activated, it runs for the full selected period
• At the end of the time-out period, your account is automatically reactivated and you may resume playing

To activate a session time-out, visit your account settings and select the responsible gaming tools section. If you need immediate assistance setting up a time-out, contact the oklv3 support team at [email protected] and we will process the request on your behalf within a few hours.

Section 4

Self-Exclusion

Self-exclusion is a more serious step designed for players who feel that they need a longer, firm break from online gambling. Unlike a session time-out, self-exclusion is a binding commitment for a minimum of 6 months and cannot be reversed before the exclusion period ends — no matter what. oklv3 takes self-exclusion requests extremely seriously and processes them without delay.

• Short-term Self-Exclusion — A period of between 6 months and 1 year. Suitable for players who want a firm, extended break but anticipate returning to responsible gaming in the medium term.
• Long-term Self-Exclusion — A period of between 1 year and 5 years, or a permanent self-exclusion with no end date. Recommended for players who feel their gambling has become seriously problematic.

To request a self-exclusion, contact the oklv3 support team at [email protected] with the subject line "Self-Exclusion Request". Please state the exclusion period you require. Our team will process your request and confirm the exclusion within 24 hours. During the exclusion period, your account will be inaccessible and you will not receive any marketing communications from oklv3.

Section 5

Reality Checks

It is easy to lose track of time when you are engaged in a gaming session. oklv3's reality check feature sends you an on-screen notification at regular intervals — either every 30 minutes, 1 hour, or 2 hours, depending on your preference — reminding you of how long you have been playing and your net gaming result (total wagered minus total won or lost) during that session. The notification pauses the game and asks you to confirm whether you wish to continue or stop.

Reality checks are an optional but highly recommended feature for all players. You can enable or adjust them at any time through your account settings. oklv3 believes that regular, honest prompts about your gaming activity are one of the most effective ways to stay in control without needing to set hard financial limits.

Section 6

Warning Signs of Problem Gambling

Gambling becomes a problem when it starts to negatively affect other areas of your life. The following are recognised warning signs that gambling may be getting out of control. If you recognise any of these in yourself or someone close to you, please seek help — see the "Get Help Now" section below.

• Spending more money on gambling than you originally planned, and finding it hard to stop even when you intended to
• Chasing losses — continuing to gamble after losing in an attempt to win back money you have lost
• Gambling with money intended for essential expenses such as rent, food, utility bills, or family needs
• Lying to family members or friends about how much time or money you are spending on gambling
• Neglecting work, family, or personal responsibilities because of time spent gambling online
• Borrowing money, selling possessions, or incurring debt in order to fund gambling activity
• Feeling anxious, irritable, or unable to relax when not gambling

If you recognise two or more of these warning signs in your own behaviour, we strongly encourage you to take a break using the time-out or self-exclusion tools, speak to someone you trust, and contact our support team. oklv3 is here to help — not to judge.

Section 7

Quick Self-Assessment

Answer the following questions honestly. If you answer "yes" to two or more of them, it may be worth taking a step back and using one of the responsible gaming tools available to you on oklv3.

This self-assessment is for your personal reflection only. oklv3 does not collect your answers. If you are concerned about your gaming behaviour after completing this check, please contact our support team or use one of the tools described in this page.

Section 8

Our Commitment to Responsible Gaming

oklv3 believes that a sustainable online gaming platform is built on the trust of its players. That trust is only possible when players feel safe, respected, and genuinely supported. We are committed to making responsible gaming tools easy to find, easy to use, and free of friction — because we know that when someone needs a break or needs help, they should not have to work hard to access support.

Our platform is designed to make responsible gaming the default, not an afterthought. Every account includes access to deposit limits, reality checks, time-out, and self-exclusion tools from day one. Our customer support team receives ongoing training in recognising and responding to signs of problem gambling, and any player who reaches out expressing concern about their gaming will be treated with care, confidentiality, and without judgment.

oklv3 does not target advertising at players who have self-excluded or placed a time-out on their account. We do not use data about your gaming losses to encourage you to deposit more. We are in the business of providing entertainment — and entertainment only works when the person enjoying it is doing so freely, responsibly, and within their means.

Section 9

Get Help Now

If you feel that gambling is becoming a problem for you or for someone close to you, please do not wait. Reaching out early makes a real difference. oklv3's support team is available to help you activate any responsible gaming tool, process a self-exclusion, or simply talk through your concerns in a confidential and supportive way.